Wednesday, 26 December 2012
The Importance Of Choosing Professional Aircon Company
We’ve all heard nightmare stories of customer - contractor disputes. From shoddy service like tardy arrival, bad service attitudes, and the most-feared – meeting a dishonest technician that has no qualms ripping customers off.
If you’re looking to save money, it may be a tempting to go for someone with a cheaper rate. However, you should always do your research, because inexperienced technicians could actually do your pocket more harm than good in the long run.
Unprofessional air-con companies do not have necessary accreditations. This may mean that they have not undergone professional training, and may actually do your air-conditioning units more harm than good. For example, they could misinterpret the cause of the problem, which may incur costs that was not required in the first place. They may even fail to recognise the crux of the problem, resulting in many follow-up visits and consultations, which is not only a waste of time, but possibly money as well. The worst case scenario could be a misdiagnosis, which could render your air-con completely useless, as a result of targeting the wrong problem area.
Unlike professional aircon companies, unprofessional ones do not come together with the assurance of quality. In some cases, customers may have to fork out more funds to hire a licensed professional to fix the work of an unlicensed person. This defeats the purpose of hiring a cheaper alternative in the first place.
Now that we’ve cautioned you enough about the possible evils of unprofessional aircon companies, let’s touch on the topic of reliable companies. We hope this will make you more aware, and less prone to the possible deceiving side of unlicensed operators.
Importance of choosing a reliable air-con company
A reliable air-con company will give you a peace of mind, for example, you won’t have to worry about licensing issues, hidden costs, etc.
Being licensed guarantees the technician’s professionalism and expertise at following standard procedures. You can also be assured that they have the required knowledge to handle your property appropriately, with proper insurance coverage to cover potential risks. Licensing also means that the legal issues are taken in mind, for example, installation and manpower guidelines. Moral of the story? Always verify that the technicians you hire are licensed professionals.
Sometimes, services may seem cheaper because of hidden costs, resulting in possible over-charging in the long run. A reliable air-con service company with proven trustworthiness with referrals from friends and family would also lower the instances of hidden costs. For example, some companies charge extra on public holidays/urgent fees/etc, and a reliable company would be more likely to state that upfront. Discuss about spare parts and disposal of old air-conditioning units, as some of these services incur additional fees.
Reputation says it all
A reliable air-con company also means a company with a stellar record of following the market price with no overcharging, influx of negative customer feedback, and problems with the authorities.
Like they always say, it’s better to be safe than sorry. Shopping around for a good mover may require some effort, but it gives you a peace of mind, AND saves you from potential trouble.